How to Deposit Cryptocurrency on BitTap

BitTap platform supports a wide range of cryptocurrency deposit options, making it easy to transfer your funds for trading. Below is a detailed guide to help new users successfully complete the cryptocurrency deposit process.
Step 1: Log in to Your BitTap Account
- First, log in to your BitTap account via the website or app.
- Make sure you have completed KYC (identity verification) to ensure your account’s security.
Step 2: Access the Wallet Page
- After logging in, click on the [Assets] or [Wallet] option on the homepage to access your personal asset management page.
- On this page, find the [Deposit] button and click to enter the deposit interface.
Step 3: Select the Cryptocurrency to Deposit
- In the deposit page, select the cryptocurrency you want to deposit (e.g., USDT, BTC, ETH).
- Note that each cryptocurrency may support different blockchain networks (e.g., ERC-20, TRC-20, BEP-20). Be sure to choose the correct network to avoid delays or potential loss of funds due to incorrect network selection.
Step 4: Obtain the Deposit Address
- After selecting the cryptocurrency and network, BitTap will generate a unique deposit address or QR code. You can:
- Copy the Address: Click to copy the address and paste it into the [Send Address] field in your external wallet or exchange.
- Use the QR Code: If your external wallet supports QR code scanning, you can use this feature to avoid manually inputting the address.
Step 5: Initiate the Transfer from Your External Wallet or Exchange
- Open your external wallet or exchange account and select the [Send] or [Withdraw] function.
- Paste the previously copied BitTap deposit address into the address field, or use the QR code to input the address.
- Confirm the amount of cryptocurrency you want to send and ensure you select the same blockchain network (make sure it matches the network selected on BitTap).
- Submit the transfer request to complete the transaction.
Step 6: Wait for Blockchain Confirmation
- Cryptocurrency deposits need to be confirmed by the blockchain network. The number of confirmations required varies depending on the blockchain network, and it can take from a few minutes to several hours.
- You can check the transaction status on BitTap’s deposit history page or use a blockchain explorer (e.g., Etherscan, Tronscan) to track the progress of your transaction.
Step 7: Deposit Success
- Once the blockchain network confirms your transaction, the funds will automatically appear in your BitTap account. You can check your account balance by visiting the [Assets] page.
Common Issues
- Why Hasn’t My Deposit Arrived?
- Delays in deposit arrival may be due to blockchain network congestion. You can check the transaction status by looking up the TxID (transaction hash) using a blockchain explorer. If the transaction is complete but the funds haven’t arrived, contact BitTap customer support and provide the TxID for assistance.
- How Do I Ensure I Select the Correct Deposit Network?
- When making a deposit, ensure the network selected on BitTap matches the one chosen in your external wallet. For example, if you are depositing USDT to the TRC-20 network, make sure your external wallet also uses the TRC-20 network. Transferring across different networks may result in the loss of funds.
2. What Is the Minimum Deposit Amount?
- Each cryptocurrency has a different minimum deposit threshold. Deposits below this threshold may not be credited. Please check the minimum deposit amount displayed on the BitTap platform before making a deposit.
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